Resend an Incomplete Assessment
Our platform provides two simple and effective ways to resend incomplete assessments to patients:
- Scorecard
- Dashboard
Here's a step-by-step guide on how to do it:
Option 1: Using the Scorecard
- Locate the Patient:
- In the search bar, type in the patient's name or ID to find their Patient Page.
- Resend the Assessment:
- Once you're in the Patient's Page, locate the assessment that the patient has missed. Click on the "Resend" button next to the assessment to send it again.
Option 2: Using the Dashboard
- Find the Incomplete Assessments Tab:
- On your Dashboard, scroll to the bottom to locate the "Incomplete Assessments" tab.
- Filter the Assessments:
- You have the option to filter the list to show patients who have not answered baseline assessments, follow-up assessments, or both. Select this at the top of the tab.
- Resend the Assessment:
- Click on the "Resend" button next to patients you wish to resend to.
- You are able to see what are the assessments (if they are in a bundle) you will be sending on the left-hand side.
If the patient does not complete the assessment within 24 hours, they will reappear on the "Incomplete Assessments" list again.
- Want to remove a patient from the list?
- Click on the trash icon next to the patient's name; this will remove this specific instance of a missed assessment. The removed patient will reappear if they do not take additional assessments.